Drive Thru Solutions
It is not always easy to build a relationship with a customer using a drive through service area. With the interaction being brief and transactional, the customer experience is one generally aimed at speed of service, with little opportunity to embellish the relationship and make the customer feel valued.
Fast Food
Explanation
Our systems allow fast food operators to enhance their drive through service to provide a customer experience that includes a targeted personal greeting to customers. The data gathered can be used by management to understand the effectiveness of advertising campaigns by tracking new/returning customer data.
Highlights
- Database creation
- Integration with existing marketing systems
- Planning and reporting
Valet Parking
Explanation
Upon entry of VIP customers into a valet parking service, our customized system will be able to send notification of customer details tagged to the vehicle licence plate in order to assist in the enhancement of customer experience.
Highlights
- Integration into existing Customer Relationship Management (CRM) software
- Database creation
- Planning and reporting
Shop & Pick up
Explanation
It is not always easy to build a relationship with a customer using a drive through service area. With the interaction being brief and transactional, the customer experience is one generally aimed at speed of service, with little opportunity to embellish the relationship and make the customer feel valued. Our systems allow Shop & Pick-up operators to enhance their drive through service to provide a customer experience that includes a personal greeting and displays their most recent order.
Highlights
- Database creation
- Integration with existing marketing systems
- Planning and reporting
